Purifying and filtering the world since 2001.
ICEPURE products are certified and accredited by authoritative institutions in major countries.
PURE drinking water is fundamental.
ICEPURE strives to offer every family with an extraordinary cost-effective filtration solution.
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NSF/ANSI 42 certified by NSF and IAPMO for reduction of Chlorine, for fresh taste water.
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NSF/ANSI 42 certified by IAPMO International. Certification File No. W-11150 in 2021.
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Certificate C0304680, by NSF, in 2019. Certificate 12046, by WQA, in 2021.
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NSF/ANSI 372 certified by IAPMO for low lead material giving you wide range of protection in 2021.
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NSF/ANSI 372 certified by IAPMO International, in 2021. Certification File No. W-11152, by IAPMO in 2021.
Q: Why is the "Change Filter" indicator light still on after the new filter installed?
A:The majority of the refrigerators need a manual reset. Please press and hold the indicator light/filter for 3 seconds to reset the system. Please refer to your user manual.
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Q: What should I do if your filter cartridge looks different from what I am using?
A: Every brand may have its own design but the key part of the filter should be the same as the filter you are using. Please do try the installation. If it does not work, please confirm if the filter model is not correct for your refrigerator or figure out what issue you have had and get it solved for you.
Q: Do I need to flush the filter after installation?
A: The new filter should be flushed for at least 2 minutes to condition it and discard the first two batches of ice before using. The water filter is made from coconut shell activated carbon block, harmless charcoal residuals and fines can be found in the new filter. The flush process will remove carbon fines out of the system.
Q: Do I need to replace the filter every six months?
A:Yes, you must replace the filter every six months or sooner. Filter¡¯s life depends entirely on your local water quality and frequency of use. Failed to replace the filter will cause a reduced water flow or sediment/rust present in water. Over-used filters will degrade the filtration performance and might cause water leakage.